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Delivery Policy

Delivery Policy

All orders are shipped within 3-6 business days and we deliver inside UAE only with either Aramex Courier, Fetchr Courier or Leopards worldwide express L.L.C.

Delivery Fee

A delivery charge of AED 30 will be levied on the customers if the shipping address in within the city limits. In case, the shipping address fall in the remote areas of UAE, a delivery charge of AED 40 will be imposed on the customers.

Delivery Time

Currently, the products delivery of is limited to UAE only. The products are shipped within 3-6 days of placing the order.

Order Tracking

We update you when you place an order and when we ship it. All the details of order tracking including tracking information will be sent to you via email and SMS.

Shipping Rates

The rate charged for the shipping of your order depends on the weight of your order and as per your location. Before the final checkout page, you get to see the shipping charges.

Back Orders

If an item goes on back order, we will ship you the part of your order that is in stock. When the item is in stock again, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Multiple Shipments

If there are any multiple shipments or order bookings, the same will result in multiple postings to the cardholder’s monthly statement.

Payment Confirmation

In the case of payment made by a mode other than Cash on Delivery, the payment confirmation will be sent via email and sms immediately after the success of the transaction. On the other hand, if the mode of payment is cash on delivery, the confirmation will be made by SMS and email only after the delivery executive acknowledge the receipt of the payment.

Cancellation Policy

The order can be canceled within 24 hours of its placement.